Privacy Policy

1. Data Privacy Commitment

Yoike Solutions Ltd (“the Provider”, “we”) is committed to the secure and transparent processing of personal data. This policy outlines our protocols for the collection, utilization, and protection of information obtained through our digital services and professional engagements.

2. Categories of Data Collection

We process the following information during the course of professional engagement:

• Institutional Information: Entity name, authorized contact person, professional email, and telephone number.
• Financial Transaction Data: M-Pesa transaction identifiers, timestamps, and associated mobile numbers for secure reconciliation.
• Technical Analytics: Anonymized usage metrics, including browser specifications and device types, to optimize our marketing interface.

3. Purpose of Processing

• To facilitate the design, deployment, and maintenance of your digital presence.
• To administer secure subscription billing via mobile payment gateways.
• To transmit essential communications, including invoices and service updates.
• To enhance service delivery through the analysis of aggregated usage patterns.

4. Controlled Data Disclosure

We do not monetize personal data. Disclosure is limited to essential service partners:

• Safaricom: For the execution of secure financial transactions.
• Cloudflare: For professional hosting and global content delivery.
• Google: For business profile optimization (subject to prior consent).

5. Security Infrastructure

We employ rigorous technical measures to ensure data integrity, including end-to-end HTTPS encryption, robust access controls, and secure environment management.

6. Data Rights & Compliance

In accordance with the Kenya Data Protection Act 2019, you retain the right to access, rectify, or request the erasure of your personal data. We retain information only for the duration of the active engagement plus any period required for statutory compliance.

7. Cookies & Tracking

This interface does not utilize invasive tracking cookies. We employ only essential functional cookies (e.g., preference settings). No third-party behavioral analytics or advertising cookies are deployed.

8. Professional Inquiries

For all privacy-related consultations, please contact us at hi@yoikesolutionsltd.com.